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SHIPPING POLICY

All Firerella Flame items can be shipped Australia-wide. All products will have the option of normal or express post with each order. Tracking order numbers are compulsory with each shipping order via Australian Post. 

RETURN POLICY

If you are unhappy with product please advise us via email, phone or socials note:

- items are non refundable

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PAYMENT METHOD

Payments are made either online (online orders open 1st August 2021) , through another outlet ie, fuel station, or our local office in Bibra Lake Western Australia.  

QUESTION & INQUIRIES 

Please have no hesitation to contact us with any problems or queries via email, text or socials, all linked at the bottom of website.  

LOCATION

Firerella Flames main office is located in Bibra Lake Western Australia, as seen in map below. All products are to be picked from main office until shipping orders will be open. Please see item description in shop page for further details on this.

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